The health and safety of all the children, staff, and families at CBCC is always our top priority. We take all of our health and safety measures from our governing bodies—Toronto Public Health and the Ministry of Education—and we are monitoring the situation daily for any updates and changes to our guidance mandates.

We also continue to:

  • Monitor children and staff’s temperatures
  • Increase handwashing and sanitizing for the children and staff
  • Increase cleaning protocols, including additional cleaning for toys and high-touch surfaces

FAQ: Our COVID-19 protocols

We appreciate that parents have many questions regarding our health and safety protocols for COVID-19. These are the questions we’re most commonly asked. As always, we’re happy to address any other concerns on an individual basis.

What do I need to do before I bring my child to CBCC?

Due to the restrictions surrounding COVID-19, we ask that only the bare necessities are brought for your child. That includes a blanket (changed weekly), an extra set of clothing (if your child is potty training then a few extra sets is okay), appropriate outdoor clothing, diapers/pull ups (if applicable), diaper creams (if applicable), and sunscreen (spring/summer months).

Does my child get screened every day?

Yes, all children and staff are screened every day before entering the building. This is part of our COVID-19 mandates from Toronto Public Health.

How long does the screening process take?

Screening consists of a few questions and a temperature reading. It should take no longer than one minute.

Does my child have to wear a mask all day?

It is not recommended or required for children under the age of two. If your child is aged 2-4 and can wear a mask correctly without touching it, then it is encouraged but not mandatory. The children that attend before- and after-school programs are required to wear a mask at all times unless they are outside and when they can physically distance.

What do I do if a family member or child in the household is exhibiting symptoms of COVID-19?

If a child or sibling in the household is displaying any of the know symptoms related to COVID 19 the child attending the childcare facility must be excluded until the sibling or child received a negative test result, isolated for 10 days or has an alternative diagnosis from a health care provider.  If any other member of the household is exhibiting symptoms the child can attend the childcare facility as long as they pass the screening.

What if a family member has to quarantine?

If a family member in your household is in quarantine, your child is still able to attend CBCC as long as they pass the screening. If a family member has a positive diagnosis of COVID 19 then the child attending the Centre must stay home and self isolate for 10 days from the day of the test and follow public health advice. We ask that you notify the Centre if someone in your household is in quarantine.

Do I still have to pay for childcare if my child has to quarantine?


What if my child becomes ill at CBCC?

If a child is showing signs of illness, they are isolated from their program in the office. Parents will be contacted and advised to come and pick up their child and to seek professional medical advice immediately.

Will CBCC close again due to COVID-19?

CBCC is governed by two Toronto Public Health and the Ministry of Education. These are the authorities that would direct us to close if they deemed necessary. In such an event, we would notify all parents immediately.

Can my child still attend if we have recently traveled outside of Canada or are planning on traveling out of the country?

Individuals returning from travel from outside of Canada are instructed to self-isolate for 14 days upon returning.

Will my child lose their spot if we withdraw temporarily from CBCC due to COVID-19?

If you withdraw your child, you have the ability to put your child onto the waiting list for a future date. We do our best to accommodate all requests but are not able to guarantee a spot. The one-month withdraw notice applies to any withdrawals from CBCC.

Extra measures CBCC has put into place

    • Only children and staff are permitted to enter the facility as long as they pass the screening process.
    • Families will be greeted at the front door by a staff member prior to screening.
    • Physical distancing with young children can be difficult, but staff encourage the children to maintain distance as much as possible throughout the day.
    • Children are regularly reminded about respiratory etiquette i.e. covering a cough or a sneeze using their elbow.
    • There is no grouping of classrooms at any time during the day.
    • Any toys that can’t be cleaned and sanitized will be excluded from the program or batched in accordance with Toronto Public Health.
    • Each child has individual bins (toys, sensory and art supplies) labeled with their name.
    • The staff continually monitor the children for symptoms throughout the day.
    • Facility tours are conducted after hours.
    • All staff are required to wear appropriate PPE (medical mask and face shield) at all times when physical distancing can’t be maintained.
    • Directional arrows are taped in hallways.